miasboutique web store FAQ section

ALL ORDERS MUST HAVE INSURANCE. NO EXCEPTIONS! IF YOU DO NOT UNDERSTAND THIS PLEASE CONTACT US BEFORE PURCHASING, AS WE DO NOT REPLACE DAMAGED, OR STOLEN ITEMS WHILE IN TRANSIT TO YOU.

We do our best to state accurately and clearly the item and condition. All items are new unless stated, but often items do have some minor deficiency as no box or a slight dent or scratch and we try to note this whenever possible. Please do not ask for a sealed one or new one when it is not in the description as well as the date it was manufactured. We always suggest checking the item in a store when it comes to color or at least a website as pictures and monitors are not always accurate and do vary. Any expiration dates will be noted if applicable and most cosmetic items, as well as creams or treatments still do not have expiration dates and we cannot check every single items. If you see an error in our description your suggestions are always welcome and appreciated as it is not possible for us to know every item that we sell.

We are not the make up experts and do not offer advice, suggestions or professional counseling of any kind. We are not responsible for the use or miss-use of any item and any description or application on the auction is from the manufacture. We strongly suggest you see the cosmetic experts in the store to see and try the items before purchasing as we too want you to be satisfied.

If you have a request for a quantity order or wholesale availability of an item we do welcome your requests. Please send us an email, and let us know that you are interested and we will send you a current wholesale list of our items that are available. Upon, special requests we also can put together a "lot" of items for those of you who are interested in also selling high end cosmetics. Please forward your emails to us. And let us help you. THANK YOU KINDLY!

We are glad to check stock for your favorite item, but sometimes it may take a little bit to locate our suppliers to get your item in. Please keep in mind that we have a lot of stock, and are always changing and purchasing new items. Our items have been moving at a good pace. If you see something of interest today, it could be gone tomorrow.

Please allow sufficient time to allow your order to get there before asking. With all of our auctions we do have a tracking number,and upon request we can provide you with that number.

We are pleased to leave feedback once left for us. We also are pleased to leave feedback upon your email that the item (s) have been received and our job is complete and you are satisfied. Please contact us before leaving any negative comments as a courtesy as most problems if any are easily solved.

We are here Monday through Friday from 9am to 6pm and usually longer. We do not answer e mails on the weekend or major holidays. (many times on the weekend we will pop on to answer emails--but, no guarantees). Mias_Boutique@charter.net

WE WILL SHIP YOUR ITEMS AS SOON AS YOUR PAYMENT CLEARS THROUGH GOOGLE CHECKOUT. SOMETIMES THIS CAN TAKE UP TO 3 to 4 DAYS FOR IT TO CLEAR, AS SOON AS IT DOES WE WILL SHIP YOUR ITEMS. LET US KNOW IF YOU HAVE ANY QUESTIONS. THANK YOU KINDLY please expect a 7 to 10 delivery time frame.